Frequently asked questions

How long does delivery take?

If you order before 12pm you order is usually with you the next working day, including Saturdays! If your order is placed after 12pm then your order will arrive in 2 days, for example you order at 1pm Monday, your order will arrive on Wednesday!



Do you offer a guarantee?

Yes! We offer a no quibble 30 day money back guarantee and all of our products come with a manufacturers guarantee. We also strictly follow the Consumer Right's Act and if you have an issue we will actually inform you of your rights, we want you to be happy, we want you to come back!



Do you price match?

Yes! Providing the other product is the same product, not in a sale or auction and is brand new! We will even send it using our unrivalled Next Day Delivery Service!



Do you actually sell kayaks?

Of course we do! We sell all of our kayaks and kayaking gear on our sister site www.jurassickayaks.com. We used to have them on this site but it got a bit confusing so we separated the business to make it simpler for us. The kayak side of things rocketed a bit quicker than we anticipated!



How do I get my Bluelight discount?

To obtain the discount code for the Bluelight discount please send us a photo of your card as confirmation of entitlement, we will then email or text you the magic code! Your photo is deleted as soon as we have confirmed your entitlement.